Both of USPS (Standard Shipping) and DHL Express (Priority Shipping) packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. While we are working hard to make sure we do our best to keep up with demand, we are experiencing delays in order processing. Please allow up to 7-10 business days for your order to be shipped as we adjust to the new standards and procedures. We appreciate your patience.
Despite the slow delivery due to COVID-19, we keep using trusted air freight to ensure the safety of your packages. We are working hard to minimize the impact to our customers while staying devoted to implementing new measures to remain safe and efficient. Please look for future updates to our COVID-19 response as it continues to develop.
For any assistance regarding your purchase, please contact our Customer Care team.
Thank you for all of your time and support during these uncertain times, and please stay safe and healthy until we meet again.
- COLD & PINK Team